Welcome to Destino Holidays. These Terms and Conditions govern the use of our website www.destinoholidays.com and the services we provide, including travel bookings, holiday packages, tours, and related services.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any bookings.
Use of Our Website
- You agree to use our website only for lawful purposes and not for fraudulent or unauthorized activities.
- We reserve the right to refuse service, terminate accounts, or cancel bookings if misuse is detected.
Booking & Reservations
- All bookings are subject to availability and confirmation.
- When making a booking, you must provide accurate personal and travel details (e.g., name, passport number, contact details).
- Bookings will only be confirmed once payment is received in full or as per the agreed terms.
Payments
- Payments can be made via credit/debit cards, bank transfers, or other approved methods.
- We are not responsible for additional charges such as bank fees, currency conversion, or international transaction fees.
Cancellations & Refunds
- Cancellation requests must be submitted in writing (via email or contact form).
- Cancellation policies vary depending on airlines, hotels, and tour providers. We will inform you of applicable charges before confirming your booking.
- Refunds (if applicable) will be processed within 14 working days after deductions of cancellation fees.
- In case of “no-show” or late arrivals, no refund will be provided.
Changes & Modifications
- If you request changes to your booking (dates, names, services), additional charges may apply depending on supplier policies.
- Destino Holidays reserves the right to modify or cancel bookings in case of unforeseen circumstances, including natural disasters, political unrest, or service provider issues.
Travel Documents & Responsibilities
- It is your responsibility to ensure that you have valid passports, visas, travel insurance, and health requirements for your trip.
- We are not liable for denied boarding, entry refusals, or other issues due to incomplete travel documents.
- Travel insurance is highly recommended to cover cancellations, medical emergencies, and lost belongings.
Liability & Disclaimer
- Destino Holidays acts as an intermediary between customers and service providers (airlines, hotels, transport operators, etc.).
- We are not responsible for delays, cancellations, accidents, or service failures caused by third-party providers.
- Our liability is limited to the value of the booking you made through us.
- We are not liable for any indirect, incidental, or consequential damages.
Prices & Inclusions
- Prices displayed on our website include only what is mentioned in the package details.
- Exclusions (taxes, entry fees, meals, tips, etc.) will be clearly stated.
- Prices may change due to currency fluctuations, supplier rate changes, or government-imposed taxes.
Intellectual Property
- All content on www.destinoholidays.com (logo, text, images, graphics, design, software) is the property of Destino Holidays and protected by copyright laws.
- You may not copy, reproduce, distribute, or use our content without prior written consent.
Third-Party Links
- Our website may include links to third-party websites for convenience.
- We do not control or endorse these websites and are not responsible for their content or policies.
Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India
- Any disputes will be subject to the exclusive jurisdiction of the courts in kerala
Changes to Terms & Conditions
- We reserve the right to update or modify these Terms at any time.
- Any changes will be posted on this page with the updated “Last Updated” date.
Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
📧 Email: destinoholidays@gmail.com
🌐 Website: www.destinoholidays.com
📍 Address: KPM COMPLEX, KOHINOOR, KERALA